Musicca is committed to protecting your personal information and your right to privacy. Creating an account is simple and secure, and we collect a minimum amount of data. This privacy policy was last updated on June 1st 2024.
Contents
1. Introduction
The purpose of this privacy policy is to explain what information we collect, how we use it, and your rights. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site.
We are registered in Denmark and our office is located at Edvard Storms Vej 3, 2. tv; 2450 København SV; Denmark. Our registered VAT number is DK-42356476. You can contact us and our Privacy Officer at
We reserve the right to change this privacy policy from time to time. At the top of this document we indicate the date of the last revision. If we make significant changes, we will post a prominent notice on the website or notify you directly.
This privacy policy was originally written in English. To the extent any translated version of this policy conflicts with the English version, the English version controls.
2. Collection of information
We collect information in the following ways:
When you visit our website
When you visit our website, we automatically collect statistical information. This information does not reveal your identity but may include anonymized data about your country, your browser, the pages you visit, and more.
The purpose of the collection is to analyze the use of our website. The legal basis for the collection is our legitimate interest in analyzing the use of our website.
When you create an account
When you create an account, we collect personal information that you voluntarily provide to us. This includes your name, email address, age, country, and password. If you are a minor we also collect your parents' email address.
When you create an account through Google or Facebook, we collect information from Google or Facebook. This includes your name, email address, and Google ID or Facebook ID (a unique identification number).
If your teacher creates an account on your behalf, we collect personal information that your teacher provides to us. This includes your name and email address.
The purpose of the collection is to create your account and to send you information about your account. The legal basis for the collection is your consent.
When you use the exercises
When you log in and use the exercises, we collect and store your progress, so you don't have to start over each time you log in. This includes information about the exercises you have completed and how you completed the exercises.
The purpose of the collection is to save your progress and analyze the use of the exercises. The legal basis for the collection is your consent.
When you contact us
When you contact us, we collect personal information that you voluntarily provide to us. This includes the following: Name and email address. In addition you may supply us with additional information not explicitly requested through our contact page.
The purpose of the collection is to be able to respond to your inquiry. The legal basis for the collection is our legitimate interest in responding to your inquiry.
3. Use of information
We use information in the following ways:
To analyze the use of our website
We use anonymized statistical information to analyze the use of our website and to understand the preference of our users. This allows us to improve our website and create a better learning experience for you.
To create your account
We use your personal information to create your account per your request. This allows us to provide the service to you, including giving you full access to all content and functionalities of our website.
To analyze the use of the exercises
We use information about the exercises you have completed to store your progress and to analyze the use of the exercises. This allows us to improve the exercises and create a better learning experience for you.
To send you relevant information
We use your personal information to send you relevant information. This may include service announcements, notifications, and offers regarding our website. You can opt-out of certain communications from your account settings.
To respond to your enquiries
We use your personal information to respond to your inquiries. This allows us to provide you with help and support as requested and answer any questions you have regarding the use of our website.
To show you relevant advertisements
We use cookies to show you relevant advertisements tailored to your interests. We do not use personally identifiable information such as your name and email address for advertising purposes. Learn more about cookies in section 6.
4. Sharing of information
We do not sell, rent, or publicly disclose your personal information. We share your information with a limited number of employees and third-party service providers who work on our behalf or provide services to us. These providers may include:
- Hosting providers
- Email providers
- Advertising providers
- Analytics providers
In addition, we share your personal information when necessary to comply with applicable law, prevent fraud, or respond to valid legal processes, including from law enforcement or other government agencies.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
If you’re enrolled in a class, your name, email address, and exercise progress are shared with your teacher. If the class leaderboard is enabled, your classmates will be able to see your name and the number of points you’ve earned.
Transfer of information
Your information is stored and processed on servers located in the United States. In addition, copies of your information are stored in a backup archive located in Denmark. Your password is stored in irreversible encrypted format.
When your personal information is transferred to countries outside the EU or EEA not ensuring an adequate level of data protection, such transfers will be adequately safeguarded by the EU Commission's Standard Contractual Clauses.
5. Retention of information
We keep your personal information until you delete your account. After you delete your account, we keep some information about your account and your use of the exercises in an anonymous format that does not reveal your identity.
Copies of your personal information remain in a backup system after you delete your account. Backups are kept for a maximum of three years. Your personal information will be deleted again in the event that a backup is restored.
When you contact us, we keep your email for up to three years. This period can be extended if we are required by law to keep your email longer. Emails with sensitive information will be deleted within 30 days of receiving the email.
6. Cookies
Cookies are small pieces of text that are placed on your computer or mobile device when you visit our website. Cookies are set either by our website (first-party cookies) or by other websites we collaborate with (third-party cookies).
We use cookies to make our website more user-friendly, gather statistics, and show you advertisements. More specifically, we use cookies for the following purposes:
Necessary cookies
The following cookies are strictly necessary for our website to work.
| Name | Type | Lifespan | Purpose |
|---|---|---|---|
| joomla_user_state | First-party | Session | Used to keep you logged in. |
| joomla_remember_me | First-party | 1 month | Used to remember your login information. |
| [32 character string] | First-party | Session | Used to identify you. |
| [32 character string] | First-party | 1 year | Used to save your language settings. |
| addtl_consent | First-party | 7 days | Used to store your cookie consent. |
| euconsent-v2 | First-party | 7 days | Used to store your cookie consent. |
Statistics cookies
The following cookies allow us to analyze the use of our website.
| Name | Type | Lifespan | Purpose |
|---|---|---|---|
| _ga | First-party | 7 days | Used to distinguish users. |
| _gid | First-party | 1 day | Used to distinguish users. |
| _ga_X7KN39SRW8 | First-party | 7 days | Used to persist session state. |
Targeting cookies
The following cookies allow us to show you relevant advertisements.
| Name | Type | Lifespan | Purpose |
|---|---|---|---|
| __gads | First-party | Up to 13 months | Used to show advertisements. |
| cto_bundle | First-party | Up to 13 months | Used to show advertisements. |
In addition, third-party vendors, including Google, may use cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve more relevant ads.
Your cookie rights
You have the right to restrict the use of cookies. However, necessary cookies cannot be rejected as they are strictly necessary for the website to work. You can exercise your cookie rights by setting your preferences in our cookie consent settings.
You may also opt-out of personalized advertising by visiting Google's Ads Settings. In addition, you can opt-out of some third-party vendors’ use of cookies for personalized advertising by visiting www.aboutads.info.
7. Children's privacy
Our website is not directed at children. However, we acknowledge that some children may use our website, and we believe that children deserve extra privacy protection. That’s why we treat child users differently.
We consider a user to be a child if applicable law limits the processing of the user’s personal information because the user is under a certain age. This age varies by country. In most countries, the age threshold is between 13 and 16 years.
We obtain parental consent
When users create an account, we collect their age and country to determine if parental consent is necessary. If a child creates an account, we require consent from a parent or legal guardian to create the account.
We obtain consent by emailing a confirmation link to the parent or guardian. If we do not receive consent within seven days, the child's account and all associated personal information is automatically deleted.
Teachers may create accounts on behalf of students. When teachers create accounts for children in this manner, we rely on the teacher's authorization and do not require additional consent from the parent or guardian.
We protect children's privacy
We only use personal information from registered users under the age of 16 for internal operations, even if they are not considered children in their country. All registered users under the age of 16 receive the following special treatment:
- Advertisements are disabled.
- Third-party behavioral tracking is disabled.
- Promotional emails are disabled.
In the future, once we’re sure the registered user has turned 16 years old we will automatically remove the special treatment.
We give parents control
Parents can request access to, change, or delete their child’s personal information by contacting us. To protect children’s privacy, we will take reasonable steps to verify a parent’s identity before granting access to any personal information.
8. Your rights
You have the following rights:
The right to access
You have the right to access the personal information we hold about you. You can access your personal information from your account settings.
The right to correction
You have the right to correct the personal information we hold about you. You can update your personal information from your account settings.
The right to erasure
You have the right to delete the personal information we hold about you. You can delete your account and personal information from your account settings.
The right to restrict processing
You have the right to limit the processing of your personal information, for example if our use of your information is unlawful. You can do so by contacting us.
The right to data portability
You have the right to receive the personal information we hold about you so that you can transfer it to another provider. You can do so by contacting us.
The right to object
You have the right to object to the processing of your personal information in some circumstances. You can do so by contacting us.