Help for educators

Find answers to frequently asked questions about Musicca for schools. Click on a question below to see the answer. If you can’t find the answer to your question here, please see the general help page or contact us.

1. General

• What is Musicca for schools?
  
  Musicca for schools is a free set of tools designed to enhance your music teaching with Musicca. With these tools, you can track student progress, manage classes, and add students seamlessly. Learn more here.
  
  
• Is Musicca free for schools?
  
  Yes. All content on Musicca is available free of charge for schools.
  
  
• Can Musicca be used for all grade levels?
  
  Yes. Musicca is suitable for all grade levels, from beginners to advanced students.
  
  
• How do I remove ads for my students?
  
  Ensure your students are logged in when using Musicca. Ads are removed for all logged in users.
  
  
• Can I link Musicca with other educational tools?
  
  Currently, Musicca does not offer integrations with other educational tools. We hope to offer integrations in the future.
  
  
• What does Musicca look like for students?
  
  The interface and content are identical for students and teachers, with a few exceptions. Students do not have access to the class page and class settings. If you have not disabled the weekly leaderboard, students can see their own rank and the top 10 ranked students in the class from their profile.
  

2. Account

• How do I create an account?
  
  Go to the create account page. You can register with your email address or your Google or Facebook account. This registration process is the same for teachers and students.
  
  
• How do students create an account?
  
  You can create accounts on their behalf by clicking the "Add students" link on the settings page. Students can log in using the email and password you provide. If their email is linked to a Google account, they can also log in using Google.
  Alternatively, students can create their own account via the create account page. They can register with their email address or their Google or Facebook account. This registration process is the same for teachers and students.
  
  
• What if a student doesn't have an email address?
  
  To create an account, an email address is required. If a student does not have an email address, they can access most content on Musicca without logging in.
  
  
• Do you require parental consent for children's accounts?
  
  Yes. If a child creates an account, we require parental consent. We obtain consent by sending an email with a confirmation link to the parent. If we do not receive consent within 7 days, the child's account is automatically deleted.
  If a teacher creates an account through the teacher tools, parental consent is not required, as we rely on the teacher's authorization.
  
  
• How do I reset a student's password?
  
  Go to the settings page and click on the student’s name in the "Students" section. Enter a new password and click "Save". The student can then log in using the new password. If the student registered using Google or Facebook, changing the password here will not affect their password for those services or their ability to log in with them.
  
  
• How do I delete an account?
  
  If you would like to delete your own account, go to your personal settings page. All classes you have created will be deleted in the process, but the students will retain their accounts. Only students can delete their own accounts.
  

3. Classes

• How do I create a class?
  
  Go to the new class page and follow the instructions.
  
  
• How many classes can I create?
  
  You can create as many classes as you need.
  
  
• How do I add students to a class?
  
  Go to the settings page and click the "Add students" link in the "Classes" section. Add existing accounts to your class to maintain student progress, or use our account setup to create new accounts for your students.
  
  
• How many students can I add to a class?
  
  You can add as many students as you need. However, to ensure the class runs smoothly, we recommend not adding more than 50 students per class.
  
  
• How do I move a student from one class to another?
  
  Go to the settings page and click on the student’s name in the "Students" section. Then, select the new class from the drop-down menu and click "Save." All student data will be kept during the transfer.
  To move a student to another teacher's class, you must remove your access to the student. Then, the other teacher must invite the student to join their class.
  
  
• Can a student be added to multiple classes?
  
  Yes. However, if the leaderboard is enabled in both classes, the student will only be able to see the leaderboard for the class they most recently joined.
  
  
• How do I remove a student from a class?
  
  Go to the settings page and click on the student’s name in the "Students" section. Then, click the "Remove student" link and confirm that you wish to remove the student. The student will keep their account after being removed.
  
  
• How do I delete a class?
  
  Go to the settings page and click on the class name in the "Classes" section. Then, click the "Delete class" link and confirm that you wish to delete the class. The students will keep their accounts after the class is deleted.
  

4. Activity

• How do I view students' progress?
  
  Begin by creating a class and adding students to it. Afterward, click on the class name, which can now be found under the schools menu.
  
  
• How do students earn points?
  
  Students earn 25 points for completing a new exercise, 10 points for repeating the same exercise, and an additional 25 bonus points the first time an exercise is completed without mistakes. Points are incorporated to enhance student engagement.
  
  
• What is the leaderboard?
  
  The leaderboard is a fun way for students to compete with each other. The leaderboard shows the top-performing students for the current week. Students can view their own rank and the top 10 ranked students through their profile. To change the starting day of the leaderboard or to disable the leaderboard, go to the settings page.
  
  
• Can I create assignments for students?
  
  Currently, this feature is unavailable. However, we are hopeful that it will be possible in the future.
  

5. Privacy

• How does Musicca protect student data?
  
  Musicca is committed to protecting students' personal information and privacy rights. We collect a minimum amount of personal information, and we do not sell or publicly disclose personal information. For more information, please read our privacy policy.
  
  
• Will Musicca sign a data processing agreement?
  
  In some cases, yes. However, due to limited resources, while we strive to comply with such agreements, we may choose not to sign them. Please send us the agreement in English, and we will consider signing it.